Susan is a professional facilitator and communicator, who brings people together to engage constructively and solve issues. She is managing director of the Regional Development Company, chair of North East Integrated Water Management Forum, chair of The Executive Connection (TEC 402, Albury Wodonga), and formerly a director of the Telstra Foundation and chair of the Telstra Kids Fund.

Susan is a Fellow of the Australian Rural Leadership Foundation and an Honorary Graduate of the Alpine Valleys Community Leadership Program.

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